Tutorial 3: Capability Decomposition & Scoring

Learn how to build hierarchical capability maps (Level 1 and Level 2) with lifecycle dates and TIME framework scoring.

workspace capability_map "Strategic Capability Map" {

    capability cap_customer_service "Customer Service" {
        description "Level 1 Capability: Omnichannel customer support and resolution"
        time "Invest"

        lifecycle {
            phase Run start "2021-01-01"
        }

        score {
            business_value 9
            tech_fit 7
        }

        # Level 2 Sub-Capability
        capability cap_omnichannel_chat "Live Chat & Messaging" {
            number "1.1"
            maturity "High"
        }

        # Level 2 Sub-Capability
        capability cap_voice_telephony "Voice IVR Routing" {
            number "1.2"
            time "Migrate"
        }
    }
}