Tutorial 5: Value Streams & Capability Realization
Learn how to define end-to-end customer value streams with sequential stages and map them to business capabilities.
workspace value_streams "Value Stream Delivery Model" {
value_stream vs_claims "Auto Insurance Claims Processing" {
stage stage_fnol "1. First Notice of Loss" {
order 1
}
stage stage_assessment "2. Vehicle Damage Assessment" {
order 2
}
stage stage_payout "3. Claim Settlement Payout" {
order 3
}
}
capability cap_digital_claims "Digital Claims Capture" {
relationships {
this realizes stage_fnol "Enables 24/7 mobile app claim filing"
}
}
}